FAQs – Chocolinho

FAQs


What is a Brigadeiro?
Brigadeiros are Brazil's favourite chocolate treat, handmade fresh using the finest Belgian chocolate and hand-rolled in a selection of nuts and various other delights. Each sumptuous bite is a hit of intense chocolate with a firm but yielding texture. They are Brazil's best-kept secret and unlike anything you have ever had before.

How soon will my order arrive?
We make all of our Brigadeiros to order to ensure that they are fresh as possible when you receive them.  Please allow between 2 and 5 days to make and send each order.

How should I store my Brigadeiros?
We recommend placing your Brigadeiros in the fridge as soon as they arrive.  They will keep fresh for 7 days in the fridge.

How long does the actual shipping take?
For local delivery we aim to deliver as soon as the order is ready.  For postal orders we use a 24 hours tracked service which usually takes 1 business day to get there and costs a flat fee of £4.75

Can I choose a specific delivery date (e.g. for a birthday gift)?
Of course! Please drop us a note when you place your order and we will aim to deliver as close to the date as we can (or just before).

How much does shipping cost?
We have a flat fee for all orders under £35 of £4.75.  This is to cover most of the cost of using a 24 hour tracked delivery service which is the safest way to ensure your product arrives safely and quickly.  All orders above £35 qualify for free shipping using the same service.  All local deliveries are free also.

Okay, but what about gluten?
There is no gluten in the recipe however for people with severe allergies, it's important to note that all of our products are prepared in a kitchen that also handles all of the common allergens.

Do you cater for events (parties/weddings etc)?
Yes, we do.  Please contact us using the contact form or else email us on chocolinholtd@gmail.com and we will reply to you within a day or less.

I have a question that isn't addressed here...
As above, please contact us using the contact form or else email us on chocolinholtd@gmail.com and we will reply as soon as we can.